Casey's approach to investigating online communities in crisis is threefold: 

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Designing Safer Spaces: She creates online environments that are safe and supportive for neighborhoods grappling with trauma using trauma-informed principles to ensure these spaces are conducive to healing and support.

 

Combating Misinformation: Her work involves formulating strategies to stem the flow of dis/misinformation within online neighborhood groups and protect the integrity of community conversations during crises.

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Empowering Leaders: Casey's research advises local leaders on the effective use of online groups during challenging times, guiding them in leveraging these communities for problem-solving and enhancing civic engagement in the wake of disaster.